This Privacy and Data Protection Notice (“Notice”) sets out the basis which onSponge Pte. Ltd. (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including but not limited to personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.
“personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have
(b) Financial information such as: credit card numbers, debit card numbers and/or bank account information,
(c) User’s browsing activity on our website such as IP address, cookies, tracking scripts and domain names.
(d) Information received from surveys and polls conducted, online postings and/or any other details disclosed on our website.
(b) verifying your identity;
(c) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you
(d) managing your relationship with us;
(e) processing payment or credit transactions;
(f) sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions;
complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or (g) regulatory authority;
(h) any other purposes for which you have provided the information;
(i) transmitting to any unaffiliated third parties including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
(j) any other incidental business purposes related to or in connection with the
(b) to third party service providers, agents and other organisations we have engaged to perform any of the functions listed in clause 5 above for
or services to you and we may, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 8 above.
Effective date: 23 December 2019Last updated: 23 December 2019